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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Tara Marcano

June 13, 2025

5  out of  5
rating by Tara Marcano
"I must say Carmen Ritz Agency, has hired the best team!!! Hannah was very informative, attentive and very concerned on what I was looking for she provided the best bundle that matched my needs. She was very professional and it was a pleasure speaking with her!!!"
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jeff mcglashan

June 13, 2025

5  out of  5
rating by jeff mcglashan
"Hannah was thorough and knowledgeable. She walked me through my options for auto insurance and put me into the best plan for me and my family. I’m happy with the pricing and will be bundling my home insurance soon. Thank you."
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Aleigha Tucker

June 5, 2025

5  out of  5
rating by Aleigha Tucker
"Lindsay and the staff at Carmen Ritz State Farm are absolutely lovely and care about their customers. They’re always looking to help you find ways to save. Thank you!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Rodric Harris

June 5, 2025

5  out of  5
rating by Rodric Harris
"I can’t thank Ms. Marisela enough! She helped me get my insurance back on my truck quickly and made the whole process smooth and stress-free. Her professionalism and great customer service stood out from the moment we spoke. She explained everything clearly, answered all my questions, and truly went above and beyond. If you need a reliable and helpful insurance agent, I highly recommend Ms. Marisela with State Farm!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Emily Tyson

June 2, 2025

5  out of  5
rating by Emily Tyson
"Slade is the best! She is always so sweet and patient! :)"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Liam

May 23, 2025

5  out of  5
rating by Liam
"Highly recommend! Thanks Lindsay!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Meredith Rhodes

May 23, 2025

5  out of  5
rating by Meredith Rhodes
"Slade Canady was super helpful and attentive in my questions and the quoting process. Highly recommend Slade for any home and auto needs."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Linda Williams

May 16, 2025

5  out of  5
rating by Linda Williams
"Lindsay was extremely helpful answering all of my questions. Thank you so much for your time."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Mintal Planning

May 12, 2025

5  out of  5
rating by Mintal Planning
"Carmen Ritz Agent is always attentive to my needs and always answers my questions thoroughly. Every member I've ever worked with has always been patient and kind and very knowledgeable about my policies and accounts. And calling me each year for my bday is just too sweet. They are the kind of team I would definitely want to work with."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Lucas Lahanis

May 9, 2025

5  out of  5
rating by Lucas Lahanis
"I switched from progressive!!!!!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Ibrahim Abuisba

May 9, 2025

5  out of  5
rating by Ibrahim Abuisba
"I love this state farm location so much!!!!!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Karen Rowe

May 6, 2025

5  out of  5
rating by Karen Rowe
"Always answer phone calls and respond quickly! Their type of service is valuable to me and greatly appreciated. Thank you!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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ANNETTE NORTON

May 2, 2025

5  out of  5
rating by ANNETTE NORTON
"Thank you Lindsay for all of your help"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Craig Leduc

May 2, 2025

5  out of  5
rating by Craig Leduc
"Just switched my bundled policies over with Lindsay this afternoon and my experience was great! My policies were set to renew in the next couple weeks and I started shopping rates. After requesting a quote I received a call from Lindsay and she walked me through the 3 different policies, answering any questions, and looked at some changes. The rates were good, but more importantly the customer service was great! Made the switch and easy decision. Thanks Lindsay!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Samuel Reyes

April 30, 2025

5  out of  5
rating by Samuel Reyes
"Very nice and helpful team my policy was on an upcoming renewal I spoke with Hannah she was very knowledgeable and helped me understand everything thanks to everyone at the office!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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W C

April 25, 2025

5  out of  5
rating by W C
"My agent, Lindsay, has consistently provided me with the best customer support. She is very responsive, knowledgeable, and always goes the extra mile to answer my questions and find the best rates for me. Cannot speak highly enough about Lindsay and the team."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Ben Lail

April 25, 2025

5  out of  5
rating by Ben Lail
"Thank you Lindsay for answering all of my questions. Very professional!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Jean Hutchings

April 21, 2025

5  out of  5
rating by Jean Hutchings
"I have had a policy with State Farm since I moved to Raleigh. Carmen and Matt are absolutely wonderful! Professional, nice and on top of everything. Any issue is resolved right away. I will always use this agency as long as I live in NC. Thanks again Matt for helping me with my policy today!!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Taylor Weber

April 11, 2025

5  out of  5
rating by Taylor Weber
"Hannah is the best! This place is incredible!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
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Sean Riggin

April 11, 2025

5  out of  5
rating by Sean Riggin
"Hannah is absolutely wonderful! I have never liked dealing with insurance companies, but she makes it so easy and stress-free! I would highly recommend Hannah!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
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Kortney Simmons

April 11, 2025

5  out of  5
rating by Kortney Simmons
"Hannah is simply the best! She handled my insurance policy with care and attention to detail. She answered all my questions and put my mind at ease with her expertise."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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John Bolen

April 2, 2025

5  out of  5
rating by John Bolen
"Hannah and the whole team at Carmen Ritz State Farm are beyond excellent. I truly could not be happier with my experience with them. My rate looked a little high, and Hannah was able to look into the issue and correct the discrepancy quickly and thoroughly. I feel confident that I am getting the best rate and I feel very well taken care of. The team is attentive and kind. Really feels like a hometown agency that cares about their customers. Good people. I won't be changing anytime soon. Thank you!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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David Black

April 2, 2025

5  out of  5
rating by David Black
"It’s always smart to make sure your coverage is up to date! Great meeting with Hannah this morning. She had answers for all my questions and was well prepared and very knowledgeable. We have been with Carmen since she first started on Oberlin Rd."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Candice Collins

March 28, 2025

5  out of  5
rating by Candice Collins
"Lindsay is great. Been dealing with her for awhile now! Always gets me the best bundle deals!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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rhonda England

March 28, 2025

5  out of  5
rating by rhonda England
"Love my agent-Lindsay very friendly and very helpful"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"